Yes, that’s our core principle. Most systems on the market require installing a powerful computer with an expensive GPU directly at your service station. MECH Orbit works via cloud computing and optimized algorithms. All you need is a standard IP camera with internet access. Video processing happens in our system, and you receive the final result in your browser or smartphone.

We tested dozens of brands (Hikvision, Dahua, Uniview, etc.) and chose Reolink 5MP.

• First, they provide excellent detail (5 MP is enough to clearly see even small details in a mechanic’s hands).
• Second, they are extremely stable when working via the cloud.
• Third, the ~€50 price makes them the most cost-effective investment. You can buy them yourself anywhere — we don’t lock you into our hardware.

That’s not a problem. Our system is designed to avoid overloading your network. We don’t stream high-quality video to the cloud 24/7. The system accesses the camera only when needed (car arrival, capturing defect photos for the client). The rest of the time, the camera can record to its internal SD card.

This is the most common concern. Our experience shows that good mechanics actually support it because it protects them from unfair customer claims. When every action is recorded, conflicts over wages and work quality disappear. It’s not presented as ‘surveillance’ but as professional protection and a modern service standard.

It happens automatically. As soon as the camera detects movement in the lift area, the system links the stream to the active work order in the CRM. No need to manually search archives — just open the vehicle card and see all related videos.

We use bank-level encryption. Customer data and service databases are stored on secure servers in EU countries. We fully comply with GDPR and data protection regulations. Only you and your authorized admins have access to your cameras.

Yes, if they support RTSP (the standard for 99% of modern IP cameras). Our support team will help check compatibility and connect them in one session. We recommend using Reolink cameras.

It’s a business growth tool. Customers gain transparency. When they see repair videos on their smartphone, doubts disappear. Trust turns into loyalty: customers return more often, the average ticket increases, and you benefit from word-of-mouth marketing.

Yes, we provide 14 days of full access to all features. You can connect your camera, create work orders, test mobile apps, and see real analytics. No credit card required — we want you to see the value first.

We handle the heavy lifting: transferring your client database, vehicle history, inventory, and work orders. No manual input needed — just provide an export from your old system, and within 1–3 days you’ll be up and running in your new digital environment.